What currency do you use?
All prices are in Canadian currency (CAD).
How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get in the results page. For example: If you enter ‘leggings’, you get thousands of results, but if you enter ‘leggings with Christmas’ you will only get a few results. When you find a product you’re interested in, simply click the product name or the product image for more details.
How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight/volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
How long will it take to receive a shipment?
Please allow 2-4 weeks for your product to ship from the date of purchase but most of the time we will have it shipped out a lot before then. An Email will be sent when your order ships. Delivery time varies between 3 to 10 business days.
Returns & Replacements
We want you to be completely satisfied with your order on gobuyit.ca. You may return all products within 30 days of delivery. You can initiate a return by visiting our Contact Us page. Please include your order number and the reason for the return. We will either reship a new one, apply a credit or a refund to you. We do our best to respond to all requests within 72 hours upon receiving. At this time, gobuyit.ca do not refund, reimburse, cover, or otherwise be responsible for any fees not paid to gobuyit.ca. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the return process.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.